Are there really differences between male and female when we're working in the office?
Example: She sits through the meeting, wanting to make a point about errors and mistakes happening from one particular group. But because she doesn't want to be perceived as a b**ch, she says to everyone in general, "There are some areas of our business that are making significant mistakes. We all need to fill out paperwork correctly so we are accurate when paying our invoices." What the guy (who was actually causing the actual problem) heard? "There are some areas of our business that are making significant mistakes. Good thing it's not me."
......moral of the story: go privately, one-on-one, to the individual and politely explain the IMPACT and RESULTS of making the mistakes. ASK SPECIFICALLY for better accuracy and follow-through. A close guy friend of mine once told me, "We guys are dense and you need to be specific -- do not assume we will fix anything unless you say to our face that it is an issue."